Information We Collect
We collect account details (name, email, phone), transaction data, support requests, uploaded verification documents, and technical metadata required to operate and secure the platform.
How We Use Information
Information is used to provide escrow services, authenticate users, process transactions, conduct compliance checks, prevent fraud, and improve reliability and security.
Data Security
We maintain administrative, technical, and operational safeguards to protect user data. No online system is fully risk-free, but we continuously monitor and improve our controls.
Data Retention
We retain data for operational, legal, audit, and dispute-resolution purposes for periods required by applicable regulations and internal retention standards.
Your Rights
Depending on your location, you may have rights to request access, correction, deletion, or export of certain personal data. We may need to retain some data to satisfy legal duties.
Contact
For privacy-related requests, contact support@reliableescrow.com or submit a request through Contact Us.